Use registration forms when you want to ask additional questions during your registration process.

Introduction

Registration forms are groups of questions that you can ask when as part of the ordering or ticket purchasing process. These questions are asked in addition to the default questions that are already asked by Grenadine Event Manager (name, address, email address and payment method). For example, if you need a ticket buyer to tell you if they are left-handed or right-handed (for a golf tournament), or a vegetarian (for meal planning), if his parents have approved the purchase (for minors), etc. you can create a registration form to ask those questions. Registration forms can be tied either to the purchaser or to each ticket holder.

Grenadine Event Manager -> Your event -> Registration-> Registration Forms

Registration Forms Overview

  1. Select this to add a new registration form.
  2. To edit an existing registration for click on the form you wish to edit, it will turn green, from there click the Edit button.
  3. Select the form you wish to delete the click the Delete button. You will then have to confirm that you wish to delete this form in the popup shown below. Once a form has been deleted it cannot be undone
  4. Registration Form Preview This allows you to view the registration form as it will be seen by recipients.

Process Overview

When a new registration form is required, select , the following will appear:

  1. Form Audience You must choose who to this form will be directed toward, either purchasers or ticket holders. It cannot be directed at both. You must select an audience before you will be able to save the form, the audience can be edited if necessary.
  2. Name Chose an internal name for this registration form. The audience will not see this name.
  3. Save Changes If you do not save the information you have input it will be lost. Please note, if you have not selected an audience nothing will be saved.

Editing a Registration Form

To edit existing registration forms click the form that requires editing, it will appear green when it has been selected. From here click and continue.

Add Question

Whether you have just created a registration form or you are adding additional questions, you will need to do the following. To begin, click “Add Question” to the right of the form you wish to add questions to.

Once you have clicked the “Create Question” box will appear.

  1. Sort Order: The number your input here will determine where this question will appear in relation to other questions on the form.
  2. Question: Type the question you wish to have answered here.
  3. Question Type: Select how you would like the question to be answered. You can choose between, long answer, multiple choice, drop-down, and more!
  4. Save to a person field(optional): If you want the response to this question to be saved in the person’s file, select the field where it should be saved. For example, if this question is about food or medication allergies, you could decide to store the response permanently in the “allergies” field. You can add custom fields to people’s files in the global settings area.
  5. Mandatory: If this question is mandatory for the purchaser to answer select this box.
  6. Help Text:Here you have the option to write the text that may be needed to help those filling out this form.

Edit Question

  1. Question Number: This will indicate the order in which this question appears.
  2. Question: Type the question you wish to have answered here.
  3. Question Type: Select how you would like the question to be answered. You can choose between, long answer, multiple choice, drop-down, and more!
  4. Save to a person field(optional): If you want the response to this question to be saved in the person’s file, select the field where it should be saved. For example, if this question is about food or medication allergies, you could decide to store the response permanently in the “allergies” field. You can add custom fields to people’s files in the global settings area.
  5. Mandatory: If this question is mandatory for the purchaser to answer select this box.
  6. Help Text:Here you have the option to write the text that may be needed to help those filling out this form.

Remember to always Save Changes