Our Glossary is a helpful list of terms used in Grenadine. We try to use language that is as easy to understand as possible, however with software as vast as ours sometimes users might need a bit of clarification, this is why we have created a glossary to clarify any language used within our software or documentation. Should you need a definition of a word used on Grenadine, you can find it here in the alphabetized glossary.


This refers to submissions that have been "abandoned" by the submitter, meaning the submitter no longer wishes for the submission to be reviewed.
The physical address of the venue.
A person with the authority to do everything in the system, including setting payment account information.
  • Alternate Term(s): Event Organizer
Assigned Schedule
The schedule participants (speakers, panelists) have been assigned by the event organizer. This schedule will show them the sessions they are going to be active participants in.
People who are attending your event. Includes everyone attending, whatever their role. Excludes people who are just visiting the website but have no other involvement.
Availability period
An indicator that shows when a person arrives and departs from your event. For example, Bob Smith could have an arrival of Sep 12th at 10:00 AM, and a departure of Sep 14th at 4:00 PM.
Badges can be printed off and given to Participants and attendees and can contain contact information on an easily scannable QR code to help everyone at the network. Badges are customizable to the desires to the attendees and participants.
Bill me later
This option allows people to reserve a ticket and pay later, by check, money order, or in person at the event.
The estimated expenditure for your event.
Call for submissions
An announcement to potential presenters stating what you are looking for, and how potential presenters can go about submitting the requisite forms, documents, files, etc. for your consideration.
cc Email
This is where mail is sent when your users reply to a message you’ve sent them. You can set this address to what best suits your needs such as the to the same address as the Info Email above, or to a different email within your organization.
Chart of accounts
Grenadine suggests a default chart of accounts to keep track of your event planning budgets and actual costs.
Child Session
A small session happening within a larger "parent" session. Most often, there are several "child" sessions taking place in the same room at the same time.
  • Alternate Term(s):Subsession
Currency for this event
The currency that can be used to make payments to register/purchase tickets for the event and or sessions.
Custom Email Domains
When Grenadine sends out emails on your behalf (order confirmations, messages, etc.), or when you use mail merge to send messages through Grenadine, those messages can be set to originate from your own corporate domain, for example, you@yourdomain.com.
The Dashboard provides you with a great deal of information about scheduled items, such as the people signed up to your event and whether they are “speakers”, “attendees”, or “other”. In the dashboard, you can also view how many organizations have signed up for your event and the number of tickets sold.
Draft Mode
Grenadine Event Manager works with your event plan in draft mode until you decide that you are ready to publish. Once published, your information becomes accessible through your event website, your event mobile apps and your event APIs.
Description (Call For Submissions)
A brief note to appear under "ticket type" to let purchasers know more about the type of ticket they are purchasing
In the event two that people in your list are in fact the same person, you can merge their profiles together to create a single person in your list.
Electronic Notice Board
Monitors that display what is happen and where at an event. Any electronic notice board that is capable of displaying a web page can be connected to Grenadine to display.
The overall event taking place. For example "Comicon" is the overall event.
  • Alternate Term(s): Conference, Festival
Event Lifecycle
The event from the very beginning to the very end. Grenadine will help you organize every step.
Event Organizer
The person in charge of overseeing/delegating the entire lifecycle of the event.
  • Alternate Term(s): Coordinator, Administrator
Exchange rate event currency vs global currency
The exchange rate you set, to deduct for "global currency" amounts in your event.
An event participant who is presenting/representing their organization/project at an event booth.
From Email
This is the general address that will be published in various places on your websites and mobile apps, and is meant to be the address where you, the event organizer, can be reached.
Global Default Currency
The global default currency is automatically set to United States Dollars. Use "currency for this event" to select your local currency.
Import Wizard
The import wizard will guide you through the following steps when you are importing people to your event: Select File, Map Fields, Import, Review.
Info Email
This is the general address that will be published in various places on your websites and mobile apps, and is meant to be the address where you, the event organizer, can be reached. For example, when we display a link such as “contact the event organizer”, this is will be the e-mail address to receive those messages. The Info Email is also used to notify you when certain things happen on your system, such as when a speaker sends you a file through the event website. Make sure that you set up the Info Email properly to a live address that represents your event and from which you will be able to respond.
Invisible Participant
A participant who will not be published in the paper and mobile versions of your conference schedule. An “invisible” participant is useful when you need to book technical or help staff to sessions on the calendar, so they will see those sessions in their calendars, without it being published out to the attendees. This can be used to assign the tech person, the caterer, etc.
Mail Merge
Merge fields allow you to send a message to many people with the same layouts but personalized for each recipient. Several mail merge fields are available to help you send mass personalized emails to your event attendees, speakers and staff. Several mail merge fields are available to help you send mass personalized emails to your event attendees, speakers and staff.
No. Survey Questions
The number of questions included in the survey attached to a call for submissions
The company/institution attendees/participants are employed by or representing.
  • Alternate Term(s): Company,Institution
Open From (call for submissions)
The date those wishing to submit to to be considered as a "participant" at your event can begin making submissions.
Open Until (call for submissions)
The closing date for submissions. Those wishing to submit to be considered for your event must do so on or before this date.
Organization Reports
The “organizations” report gives event organizers a quick overview of the various organizations that will be present at their event. This report shows event organizers the organization’s name, a brief, but informative description of what they do, and their role or roles at the event. The “organizations” report also shows where each organization can be found during the course of your event by listing their booth number (and location if applicable).
Other Reports
All reports not found under a more specific heading can be found here
Parent Session
When you have many things on your event calendar happening at the same time and in the same room, you may want to group them under a common “parent” session.
People who are speaking, presenting, performing, on a panel, etc at one or more sessions at the event.
  • Alternate Term(s): Speaker, moderator ,panelist, exhibitor, performer, etc.
Participant Details
The information provided by the participant
You manage a list of people for your event. This list contains speakers, attendees, staff, and other people who may not yet have a specific role, for example, people you intend to invite.
People Reports
Reports that will help you organize and monitor important information about everyone at your event. Find more information here: https://docs.grenadine.co/reports-people.html
The Planner can view everything the viewer can, however, they have control over a number of other factors including addresses, biographies, and formats. More information can be found here (https://docs.grenadine.co/managing-users.html#planner)
Post-registration message
The message sent to attendees after they have successfully completed their registration for your event.
Poster Session
The presentation of research information, usually peer-reviewed work, in the form of a paper poster that conference participants may view.
Potential Participant
Someone who you are not sure you’ll be formally assigning, you can use this as a “waiting area”.
  • Alternate Term(s): Reserve Participant.
Pre-requisite Purchase
On occasion a ticket will only be able to be purchased after a purchase has already been made. For example an event may offer "spouse tickets", in this case a pre-requisite ticket would need to be purchased.
Private Event
A private event is more exclusive and more “hidden” than an unlisted event. When you create a private event, Grenadine will give your event a special link that contains a secret token as part of the link.
Program Reports
These reports will provide you with important information about the sessions taking place at your event.
Promo Codes
Promo Codes can be used to sell limited or private tickets. Certain ticket types will not be visible without a promo code.
Public Event
As the name implies, public event websites will be visible by anyone. They can be indexed by search engines and no special URL or password is needed to access public event websites.
Published Sessions
If this ticket is for one specific published session, you can select that published sessions here. When a ticket is for a specific published session, it means that the ticket holder is only entitled to attend that specific published session and nothing else in your event (unless the person has also bought other types of tickets, of course). If this ticket can be purchased for one of several published sessions, you can specify all the eligible published sessions here.</dt>
The person who purchased the ticket. The ticket purchaser and the ticket holder may not always be the same person, for example, if an institution is purchasing a ticket for an employee, the institution is the ticket purchaser
Push Messages
Messages that go directly to the phones of attendees/participants using the Grenadine Event Guide mobile app. Event organizers are able to send push messages using the mobile app.
  • Alternate Term(s): Push Notifications.
Reply-To Email
This is where mail is sent when your users reply to a message you’ve sent them. You can set this address to what best suits your needs such as the to the same address as the Info Email above, or to a different email within your organization.
Reports will give you an in-depth look at the fine details of your event. Grenadine offers a number of reports to help you quickly get the information you need for your event.
The person or people reviewing a submission.
The individual locations within your venues where the sessions in your event are taking place.These can be conference rooms, theatres, booths, etc.
Room Scheduling Conflicts
Room scheduling conflicts appear when a room has been double booked or has been booked with a "Time Constraint Conflict".
Schedule Conflicts
These reports will alert you to any scheduling conflicts.
Search Engine Optimization, the practice of using things such as keywords, external links, and more to make your content appear in prime places on search engines. For example, the first page of Google results
The individual sessions on taking place during the overall event. For example, talks, panel discussions, luncheons, etc. are all referred to as "sessions". If it is on the schedule for the event, it is referred to as a "session" by Grenadine.
  • Alternate Term(s): Item,Schedule Item,Program Item,Programme Item.
Submissions will include all of the information/files you receive from potential presenters or participants. For example, perhaps your event requires those submitting to include the work they would be showcasing at your event (eg. a film or paper), as well as a survey providing relevant details about their work and professional background.
Super Planner
In addition to the access of a “Planner” a “Super Planner” can also: tag admin for surveys, create and manage surveys, drop and add from "Items".
Create surveys to gather information and opinions from Attendees and Participants about the event as a whole or individual sessions.
  • Alternate Term(s): Questionnaire.
Table Tents
A self-standing folded piece of card-stock or paper to be set on tables as a means of identification. Grenadine allows you to create these with ease.
A TagAdmin has the same authority as a Viewer, however, they are able to manage tags for surveys.
Test Email
In some cases, you may ask Grenadine Event Planner to send a “test run” of emails. This can happen if you want to test a message that will be sent to many people, and you need to preview the e-mail before sending it out for real. When you send out a test email, all test messages will be sent to this address.
Ticket Holders
Ticket holders are the individuals who will be attending the event with the ticket. The Ticket holder may differ from the ticket purchaser in the event the ticket was purchased by another individual or party on behalf of the ticket holder
Ticket Reports
These reports help you closely monitor ticket sales
Ticket Type
The types of tickets available for example early bird, student, etc. "Ticket Types" can also be used in call for submissions when there is a fee per submission, or if you are selling something (ie. t-shirts) prior to you event.
  • Alternate Term(s): Registration fee, Add-ons.
Time Constraint Conflicts
When a participant or room is booked too closely for them/it to be prepared for their/the next event. For example is someone is giving a talk until 11:00 and is scheduled to be on a panel in another room beginning at 11:00
Unlisted Event
An unlisted event is not quite public, but not really a big secret either. It’s similar to what you might remember as an unlisted phone number (if you’re old enough to remember what a phone book looks like!). When you mark your event as unlisted, Grenadine will no longer include your event links in event directories. This means that you will need to send out a link to your event to the audiences that need to see it.
The place where the event happens. Below I have listed several links showing that the industry term tend to be "venue" as opposed to "location"
  • Alternate Term(s):Location
Venue Name
The name of the venue where the event is taking place, for example, "Grenadine Hotel".
A viewer can view the information in the system but can not execute any actions such as changing things, moving items in the schedule, sending emails, etc.
Some elements can have a visibility, such as events, sessions or schedule entries. Visibility can be set to "public", "private", or "organizer". Events can also be set to "unlisted".
Tags: surveys