A step by step guide to help you set up pay later payments.

Introduction

On occasion, you may need to allow attendees to pay for event tickets using offline means, for example, cash, cheque, money order, etc. This is because customers (attendees) are sometimes corporations or organizations that don’t have a credit card or don’t allow credit card expense accounts. Grenadine makes it easy for event organizers such as yourself to set up a “pay later” option to allow you and your attendees to get the most from the event.

Grenadine Event Manager -> Your Event->Registration Configuration->Pay Later

Step 1: Checkout Configuration

In Grenadine Event Management Software go to Registration -> Registration Configuration. From here, scroll down until you find the “Pay Later” header. Here you are able to easily customize your “Pay Later” options by doing the following:

Choose to allow “Pay Later” Choose whether or not you would like to send tickets immediately, regardless of whether or not payment has been received. This is only recommended in cases where the ticket purchasers are trustworthy institutions. Add pay later instructions; write a small note to those who have opted to pay for their tickets later with instructions on how to make payments, as shown in the image below.

Step 2: Receiving Payment

Once a “Pay Later” order has been placed you will receive an e-mail containing the following information.

When you have received payment you are able to manually “mark as paid”

Once you have selected to mark an order as paid you will see the following pop-up to provide the following payment information: 1)Payment method (required) 2)Payment identifier (for example a check number) 3)Payment amount (required)

If only a partial payment has been made you will need to specify the amount as shown below.

Finally, when a payment has been accepted it will show as paid on the Registration Orders page and a confirmation email will be sent to the purchaser.